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TikGem Inc. ("we," "us," or "our") is committed to the highest standards of data protection. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our platform. We comply with GDPR, CCPA, and other global privacy frameworks to ensure your digital rights are protected.
When you register, we collect your email address, full name, and billing information. For Enterprise users, we may also collect business registration details and VAT IDs.
Our servers automatically log your IP address, browser fingerprint, device type, and session durations. This data is used for security auditing and to prevent account-sharing abuse.
We log the specific TikTok URLs processed via our proxy to calculate credit consumption and provide you with an audit trail (Activity Logs). We do not store the video binary content once the transfer is complete.
We process your information based on legal grounds including contract fulfillment, legitimate interest, and legal compliance:
We utilize world-class infrastructure providers to host and secure your data. All sub-processors are vetted for SOC2 compliance:
Supabase (AWS US-East)
Vercel (Global Edge)
Stripe Inc.
Cloudflare (Turnstile)
Regardless of your location, TikGem provides the following rights to all users:
We employ AES-256 encryption at rest and TLS 1.3 for all data in transit. Access to production databases is strictly limited to authorized senior engineering personnel and is protected by multi-factor authentication (MFA).
Our Service is strictly for users aged 18 and older. We do not knowingly collect or solicit data from anyone under the age of 18. If we learn that we have collected personal data from a minor, we will delete that information immediately.