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TikGem

The ultimate TikTok intelligence & automation platform for creators and agencies.

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  • Video Downloader
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  • Audio Extractor
  • Bulk Export

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© ... TikGem Inc. Built for the future of social commerce.

Systems Operational
Language: English

Privacy Policy

Last Updated: ...

1. Data Privacy Framework

TikGem Inc. ("we," "us," or "our") is committed to the highest standards of data protection. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our platform. We comply with GDPR, CCPA, and other global privacy frameworks to ensure your digital rights are protected.

2. Granular Data Collection

A. Information You Provide

When you register, we collect your email address, full name, and billing information. For Enterprise users, we may also collect business registration details and VAT IDs.

B. Technical & Usage Meta-Data

Our servers automatically log your IP address, browser fingerprint, device type, and session durations. This data is used for security auditing and to prevent account-sharing abuse.

C. Proxy Data Logs

We log the specific TikTok URLs processed via our proxy to calculate credit consumption and provide you with an audit trail (Activity Logs). We do not store the video binary content once the transfer is complete.

3. Data Processing Purposes

We process your information based on legal grounds including contract fulfillment, legitimate interest, and legal compliance:

  • Service Delivery: To execute proxy requests and generate analytical reports.
  • Fraud Prevention: Utilizing Cloudflare Turnstile and internal heuristics to detect bot traffic and credit farming.
  • Personalization: To remember your preferred regional search filters and dashboard theme settings.
  • Communication: To send critical system alerts, low-balance warnings, and (with consent) product updates.

4. Sub-Processors & Data Sovereignty

We utilize world-class infrastructure providers to host and secure your data. All sub-processors are vetted for SOC2 compliance:

Database & Auth

Supabase (AWS US-East)

Compute & Edge

Vercel (Global Edge)

Payments

Stripe Inc.

Security

Cloudflare (Turnstile)

5. Data Subject Rights (GDPR/CCPA)

Regardless of your location, TikGem provides the following rights to all users:

  • Right to Erasure: You can request the permanent deletion of your account and all associated metadata via the Settings dashboard.
  • Right to Portability: You may export your Activity Logs and Account Data in machine-readable JSON format.
  • Right to Object: You can opt-out of all non-essential tracking and marketing communications at any time.

6. Security Measures

We employ AES-256 encryption at rest and TLS 1.3 for all data in transit. Access to production databases is strictly limited to authorized senior engineering personnel and is protected by multi-factor authentication (MFA).

7. Children's Privacy

Our Service is strictly for users aged 18 and older. We do not knowingly collect or solicit data from anyone under the age of 18. If we learn that we have collected personal data from a minor, we will delete that information immediately.

Data Protection Officer: privacy@tikgem.com

TikGem uses privacy-first analytics. We do not use third-party tracking pixels (e.g., Facebook Pixel).